Terms & Conditions

Overview

These Terms & Conditions (“Terms”) govern your access to and use of the Neutron Garments website and any purchases made via www.neutrongarments.com (the “Site”). By using the Site, you agree to these Terms.

1) Eligibility

• You confirm you are legally capable of entering into a binding contract.
• If you are using the Site on behalf of a company, you confirm you have authority to bind that entity.

2) Product Information

• We try to display product descriptions, sizes, and images as accurately as possible.
• Colors may vary due to screen settings. Measurements may have minor tolerances.
• Availability is subject to change without notice.

3) Pricing & Payments

• All prices shown are subject to change without notice.
• Promotions, discounts, and vouchers are subject to stated terms and may be limited in time/stock.
• Orders are confirmed only after successful payment (unless otherwise stated at checkout).

4) Orders & Acceptance

• Placing an order is an offer to buy. We may accept or reject orders at our discretion.
• We may cancel orders due to stock issues, pricing errors, suspected fraud, or incomplete information.
• If we cancel after payment, we will arrange a refund according to our policies.

5) Shipping & Delivery

• Delivery times are estimates and can be affected by courier operations, public holidays, or unforeseen delays.
• Risk of loss transfers to you upon delivery to the provided address.
• Please ensure your shipping details are accurate to avoid delays/returns.

6) Returns, Refunds & Exchanges

Returns are subject to our Return Policy. Please review it before purchasing.

7) User Conduct

• Do not misuse the Site (e.g., hacking, scraping, introducing malware, or interfering with operations).
• Do not submit false information or attempt unauthorized access to accounts or systems.
• We may restrict access if we believe Terms are violated.

8) Intellectual Property

• All content on the Site (logos, images, text, design) is owned by or licensed to Neutron Garments.
• You may not reproduce or distribute content without written permission, except for personal non-commercial use.

9) Disclaimer

• The Site is provided “as is” and “as available”.
• To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness, and non-infringement.

10) Limitation of Liability

• To the fullest extent permitted by law, Neutron Garments shall not be liable for indirect or consequential losses.
• Where liability cannot be excluded, it will be limited to the amount paid for the relevant order.

11) Governing Law

These Terms are governed by the laws applicable in Malaysia. Any disputes shall be subject to the applicable courts/tribunals with jurisdiction.

12) Contact

For questions regarding these Terms, contact:
Contact person: Muhammad Aidil Aiman Bin Ramli
Phone: +601121464301
Website: www.neutrongarments.com